... was no service.
The location was quiet, which was a plus.
Although our room was attractive there were several problems. The room was a reasonable size, but it was organised poorly. The room was not practical. There were no space on either side of the bed, which meant that you could not put a clock, or water, or spectacles next to the bed. In the end we moved the chair next to the bed, and put it back in the morning
Nothing was requested - nothing was offered
It felt expensive, all things being considered. Having secured our booking with a credit card, we were disappointed that we were expected to pay our bill in cash.
We had no service from the owner at all. The only service we received was the question whether we wanted tea or coffee for breakfast from somebody else. We were not asked whether we wanted more, and had to ask when this was required.
Apart from a map, there was no support or information about Vienna.
Breakfast was OK, but the clutter on the table made it again less than practical. Good on a magazine or website, not so good to eat especially when the table was full.